Whether you’re unsure how to clean your waterproof raincoat, need tips to extend the life of your rubber rain boots, or have questions about repairing a loose umbrella rib, our dedicated post-purchase support team is here to help—no matter how long you’ve owned your gear.
We offer tailored guidance for every product: for raincoats, we share step-by-step care instructions (like avoiding harsh detergents that break down waterproof coatings, and air-drying techniques to preserve fabric integrity); for rain boots, we recommend safe cleaning solutions to remove mud or salt stains without damaging rubber, plus storage tips to prevent cracking in extreme temperatures; for umbrellas, we provide simple DIY fixes for minor issues (like reattaching a loose rib) and connect you to trusted repair partners for more complex problems.
30-day return window for unused rain gear—no complicated forms, just easy refunds or exchanges.
Not sure about fit? Our team offers quick guidance to match you with the right umbrella, coat, or boot size.
Get your rain gear in 2–5 business days. Tracking info is sent right after your order ships.
If your gear fails due to defects, we’ll repair or replace it—no questions asked, for 6 months post-purchase.
